Frequently Asked Questions
Everything you need to know about our luxury shawls and stoles.
What materials are used in Pashtush shawls?
We use only the finest natural fibers, including premium wool, pure cashmere, and authentic pashmina, sourced sustainably to ensure a luxurious and soft feel.
How should I care for my shawl?
To maintain the longevity of your Pashtush shawl, we recommend professional dry cleaning only. Store it in a cool, dry place inside a breathable muslin bag to protect it from moths and moisture.
Do you offer international shipping?
Yes, we ship our exquisite collections worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What is your return policy?
We offer a 7-day return policy for items in their original, unused condition with all tags attached. Please visit our Returns Center to initiate a request.
Are the colors on the website accurate?
We strive to display our products as accurately as possible. However, due to different screen resolutions and studio lighting, slight variations in color may occur.
How can I verify the authenticity of my pashmina?
Every authentic Pashtush shawl comes with a brand tag and a unique quality assurance certificate, ensuring you receive a genuine handcrafted piece.